Shipping policy
Shipping Policy
Effective Date: July 27th, 2026
We aim to get your order packed and shipped as quickly as possible. Please read the information below before placing your order.
Processing Time
Orders are usually processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
Shipping costs are calculated at checkout based on your location and the size of your order.
Estimated delivery times:
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Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
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International Shipping: Delivery times vary depending on your country.
Please note that delivery times are estimates only. Delays caused by customs, shipping carriers, weather, or other circumstances outside our control may occur.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery.
Shipping Availability
We currently ship to most countries worldwide. If we're unable to ship to your location, you'll be notified during checkout.
Packaging
Every order is carefully packed to help ensure it arrives safely and in good condition.
Missing or Damaged Orders
If your order arrives damaged or you believe an item is missing, please contact us within 7 days of delivery at HauntForm@outlook.com. We'll review the issue and work with you to find a suitable solution.
Returned Packages
If an order is returned to us because of an incorrect shipping address or because it wasn't collected, we'll contact you to arrange reshipment. Additional shipping charges may apply.
Customs & Import Fees
International orders may be subject to customs duties, import taxes, or other fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping costs.